Freight Audit Services – Global, Multimodal

Custom audits, personal service - SSI is different by design

Global Freight Audit Leader: SSI Multimodal Freight Audits

A global freight audit leader, SSI is consistently recognized as a best-in-class, multimodal freight audit services company. Freight audits have been a core competency of SSI for more than 30 years. Our experience is virtually incomparable, as we have audited hundreds of millions of freight and parcel invoices since our inception.

What sets SSI apart from other freight audit companies is that we ensure you recover all the refunds due to you on every freight invoice you receive worldwide. Our multimodal freight audits provide you a constant flow of carrier refunds. The savings add up fast as we perform a comprehensive service audit of invoices from global, regional and local carriers. In fact, many SSI clients recover tens-of-thousands of dollars in freight audit savings a month.

Another SSI distinction is our freight audit process captures large volumes of relevant supply chain data which are entered into a dedicated data storehouse for your benefit. SSIconnect,™ our user-friendly, online customer platform allows you and your team to access highly relevant information and valuable analytics. Also available are business-intelligence dashboards powered by Domo®, a respected leader in transforming business data into useful graphics.

No matter how complex your supply chain, our modern, automated freight audit process is tailored to your specific needs. Further, our design is nimble to account for supply chain disruptions and easily scales with customizable updates as your business requirements evolve.

Multimodal Freight Audit Services

  • Parcel
  • Last mile delivery
  • Trucking – LTL/FTL
  • Air Freight
  • Ocean
  • Rail

Comprehensive Audits Yield Measurable Savings

SSI maximizes your global freight and parcel audit savings. Few companies have the employees, time, or expertise to analyze every freight and parcel invoice in-house. Some companies resort to spot-checking invoices, which is a grueling task requiring countless hours of manpower. Whether you have been conducting spot checks, or haven’t been auditing any freight invoices, you will find the hard-dollar savings from SSI freight audit services to be remarkable.

Global freight audit leader – SSI provides customized multimodal freight audit services that meet the unique needs of your global supply chain

Pre-Audit Preparation Yields Precision Audits

Before the freight audit process begins, we listen and collaborate with you and your team to develop comprehensive pre-audit pricing rules and policies for each of your carrier contracts. This important up-front effort results in a customized freight-bill and parcel-bill audit solution that dovetails with your company’s business and operational needs.

Smooth, Fast Freight Audit Services Implementation

Transitioning to SSI couldn’t be easier. SSI will assign a specialized onboarding team to personally facilitate the process. Your SSI freight audit service team will consist of a project manager, an auditor, and dedicated IT resources.

Ready to save and experience the SSI difference?
Let’s talk! Contact SSI today.

A Global Freight Audit Leader, SSI Confirms: Validation, Verification, Compliance

SSI performs a comprehensive audit of all freight charges and contractually guaranteed services for every mode of transportation used in your global supply chain. Validating the rate charged is essential and so is verifying whether the charge itself should have been assessed in the first place.

For speed and accuracy, our systems are optimized to receive carrier freight bills and parcel invoices via Electronic Data Integration (EDI). However, we also accept electronic flat files or documentation from your carriers and 3PLs, when necessary. Whether electronic or paper, your documents are readily available and retrievable so that you may view, share, and retain important invoice information instantaneously.

Automated Audits Supported by Intelligence, Uncommon Care

Our proprietary, technology-based audits are fully automated for speed and accuracy. Got a question? You don’t need to contact a confused call-center contractor or engage with an impersonal chat-bot.

SSI freight audit services are supported by our professional, dedicated in-house Audit Support Specialists. When you choose SSI, you’ll be interacting with a caring team who knows you on a first-name basis and who understands the needs of your business.

Our comprehensive service audits these items and much more:

  • Freight charges
  • Service failures
  • Duplicate billings
  • Base rate errors
  • Incorrect DIM billing
  • Billing discrepancies
  • Lift gate charges
  • Manifested vs. billed weights
  • Late deliveries
  • Erroneous Currency Conversions
  • Residential surcharges
  • Fuel Surcharges
  • Other accessorial charges
  • Carrier compliance to contractual obligations
  • Invalid/Fraudulent invoices
  • Other billing mistakes

Further, SSI will also review the addendums, small-print references, and custom services negotiated with each carrier.

With SSI freight audit services, you can be confident that all charges are in compliance with the established rules and contractually agreed-to parameters within your carrier contracts. The process is fully transparent and you can easily drill down to individual invoices via our SSIconnect online portal. Whenever a charge deviates from the established rules, SSI will take exception to those discrepancies and errors.


Need global freight payment services? We process freight bills from multiple languages, in the world’s most traded currencies. Contact SSI to learn more.

global freight audit leader

Reviewable Exceptions

When charges exceed pre-defined parameters, reviewable exceptions are created that require your approval for payment. These customer-defined parameters may include any number of charges. Common examples are the use of premium services, weight limits by transportation mode, and invoice totals which exceed a set value by transportation mode.

Root-Cause Analysis

SSI’s sophisticated process allows you to identify and correct repetitive billing errors at the root cause, to eliminate waste and improve efficiencies.

Custom Crating Audits

To protect high-value, fragile items, many products require customized crates for transport. Billing errors for custom-specified crates can add up fast and with thorough audits from SSI, these costs can be recovered and put to better use.

The data and audit requirements for the crating-logistics operation have some overlaps but also differ in many areas as compared to freight bills. SSI utilizes proprietary audit capabilities designed to manage crating-specific nuances, applying precise crating invoice accuracy validation against pre-negotiated price lists and conditions. Our thorough process greatly reduces the risk of over-billing and for added convenience, we will recover refundable reimbursements on your behalf.

SSI provides invoice audits to companies who outsource the construction of  custom crating to suppliers such as TransPak, Innovative Packaging Solutions, Landsberg Orora, as well as other leading packaging and crating solution providers. Note: these company names, product names, trademarks, and registered trademarks are the property of their respective owners.

Warehouse Invoice Audits

Warehouse space is at a premium and storage costs continue to escalate due to a number of factors. To save money, you can reduce your accounts-payable overhead costs and also reduce over-billing risks by enlisting SSI to audit and pay these warehouse bills on your behalf. To learn more, contact SSI.

Note: Domo is a registered trademark of Domo, Inc. SSIconnect is a trademark of Software Solutions Unlimited, Inc.